A New Detached Home for a young Couple
For a 5 star rating, Yelp has the subtitle “Woohoo! As good as it gets!”. And Tom IS as wonderful of a real estate agent as you can possibly find! He is as good as it gets when it comes to a real estate agent. In February 2013, my fiance and I contacted Tom to begin our home search. I had been in touch with a couple of other agents but all of them were (a.) apathetic, (b.) unprofessional, (c.) wholly uninterested in our price range, (d.) disrespectful of our price range and kept trying to jack up our budget. I was frustrated and already feeling defeatist about the home search, when my boss got me in touch with Tom and things really took off. It was SO refreshing to come across an honest, professional, incredibly knowledgeable and efficient Realtor. Tom spent about an hour on the phone with me to understand what kind of home we were looking for. He put me in touch with a lender so we could get pre-approved and Tom went out with us that very weekend to begin looking for homes as we knew we had to get a move on in order to take advantage of low interest rates and low home prices.
When Tom would go to homes with us he was always honest in pointing out what was good and bad about the house. He was always completely objective and sincerely interested in getting us the best house at the best price in the best neighborhood. A couple of times, I or my fiance would think a house was decent, but Tom would point out specific flaws or issues with the home or neighborhood. Tom always prefaced the fact that he can have a critical eye, but that’s what you want when you go see a house because it’s really easy to gloss over the issues and just see what is presented. Having a heads up on potential hot issues was incredibly helpful in knowing what to offer and whether or not we wanted a specific home.
Since my fiance and I aren’t native San Diegeans and because we were first time home buyers, having Tom on our side was absolutely key for us not to make mistakes and we were so grateful for his input. We were on a time crunch and Tom was always willing to squeeze in appointments randomly throughout the week even when he was booked out. One day we saw over 12 homes! Although it was exhausting, it felt good to know we were doing the best we could to find a home and Tom always made us feel as if we were his first priority and most important clients. Having a Realtor who works quickly is so important in this market and we would have missed out on a lot of homes if Tom wasn’t so quick to get us appointments.
When it came time to put offers, Tom was also efficient, very professional and meticulous. He gave us tips on how to structure the most tantalizing offer and walked us through the entire process. We put in a total of 3 offers during our time with Tom and each time, we knew our offers were fair, competitive and our absolute best foot forward. We got our dream house on our 3rd offer…a house that we we were able to get at a really great price and in an amazing neighborhood! We really couldn’t have achieved this without Tom’s guidance, input and feedback throughout the entire experience. When we were in escrow, Tom helped us with the heap of paperwork and different processes like inspections and loan signing. After we closed and moved in, Tom has continued to keep in touch and help us out whenever we needed it. When our first night in our new home was without hot water, Tom helped connect us to people who could bail us out on a weekend.
I really can’t say enough wonderful things about Tom and the professional experience we had with him. I cannot imagine another agent being any better than Tom and truly, if you want the home of your dreams, go with Tom! He’ll champion your cause every step of the way and you will never feel as if you are working against your agent. Tom works alongside you and is passionate about helping you find the home you are looking for.
Katherine Chang & Nathanael Liu
So Happy to Have a New Home
Tom is a truly Professional gentleman with very high standards and work ethics. We first connected with Tom six years ago as we were beginning to search for a home in this area. Unfortunately the market turned bad along with the economy at that time and we had to put our search on hold. Tom never lost touch, periodically advising us of changes in the market, interest rates and what those changes would mean to us. When we did get back into our search Tom knew the areas extremely well, the schools, relative Mello-Roos and taxes, and even the proximity to particular shopping needs. During our transaction we faced a particularly difficult seller. Though I knew Tom was frustrated with the seller he kept his calm and was able to negotiate for what we needed, and make sure all parties were happy. Tom continues to follow up after the sale knowing the projects and changes we wanted to complete, and has suggested several great contractors and resources. I would not make another move in the area without Tom!
First Time Homebuyers, School Principal & Teacher
How can we than you enough? We are so happy in our new home and know it wouldn’t have been possible without you. Over the past 9 months, you have just blown us away with your patience, kindness and integrity. You really are the hardest working real estate agent in all of San Diego–and the coolest one too!
Thanks again for all those fun house hunting trips and your invaluable advice and support. You’re the best!
Angela & Jeb Hubbs
First Time Homebuyers
We can’t thank you enough for all that you did for us! Seriously, we know it’s your J-O-B, but we are so very thankful for all you did and the way that you did everything to the nth degree! I don’t think for a second that we would’ve had our offer accepted, closed escrow or received keys if it hadn’t been for your style and dedication to getting it done and done the right way. It was surreal how smoothly and quickly we went from dreaming about our dream home to actually owning our dream home. Now we have a home we love to come home to and one that we look forward to raising our children in. I spent a few minutes reading through some of the testimonials on your website before writing this. It’s obvious they all met the same Tom we did!
Thanks again Tom!
Robert, Stephanie & Audrey
First Time Homebuyers
We feel so honored for having the chance to work with you. Your personal involvement and commitment to us helped find our ideal home and your sense of humor kept us entertained during this long process. Your care did not stop with the acceptance of our offer, but you continued to impress us by wanting to be present at each individual house inspection. Because of you we have been in contact with excellent home-improvement professionals.
Thank you for all the advice and guidance. We will definitely work with you again in the future.
Beatriz and Andrew Lindstrom
First Time Buyers
We were so happy that we met and that you spent so much time with us –
driving us all over San Diego to find the perfect house. You didn’t just find us one
house, you found us four!! You were there for us every step of the way and even
more importantly – after the sale. As first time buyers we did not fully comprehend
the work that has to happen after the home went into escrow and you walked us
through it with ease. Tom, we talk about you whenever we get an opportunity and we would not hesitate to recommend you to anyone who is buying or selling. Not only were you our realtor but you have become our friend. Thank you.
Janet & Jim O’Leary
First Time Buyer
“As first time home buyers, Tom Mattix really helped us understand the real estate market and all the complexities of buying a home! With his expertise and negotiating abilities, we were able to buy our dream home and couldn’t be happier.”
Kayd & Josh
From a Physician and Spouse
Tom demonstrated remarkable knowledge and zeal in negotiating our home price and terms of purchase. Excellent attention to detail. Superior communication skills. Highly recommend. I will never use another agent to purchase real estate.
Dr. Chris Matthews, M.D. and Ms. Dawn Swartwood
Note from a Young Couple
Thank you so much for helping us find our lovely place at the beach. It really means a lot to us and we are so happy to have found you. We can’t wait to show you what we did with the home, so we will be in touch. Thank you again for always being so patient and honest with us.
Justin and Shannon
First Time Buyer
Tom worked a miracle for me. Tom found a short sale that I loved and he helped get me the best deal possible. In the end, I beat out 5 other offers and still got the property at a bargain price. Now I’m enjoying my first home, thanks to Tom. I’d recommend him to any first time buyer. He was there for me every step of the way.
First Time Homebuyers
We want you to thank you for being the most AWESOME agent ever!!!
Gene Harrison & Rekha Seshadri
Another Satisfied First-Time Home-Buyer
You are the Ultimate Resource on ALL things Real Estate. We thank you for just being you and wish you all the BEST!
Maya & Jason Yahfoufi
I would like to strongly recommend Tom to anyone considering him as an agent.
Tom helped me in the purchase of my condo and as a first-time buyer, there is a
lot that I was initially unaware of Tom thoroughly educated me in every step and
made the process of purchasing the unit as painless as possible for me. Tom is
also someone who conducts business “by the book” and that is something that I
appreciate in anyone who I do business with. If you are in the market to buy or sell some property, you should feel totally confident and at ease in having Tom as your agent.
It was a pleasure working with Tom. He knew exactly what I was looking for and
didn’t let me settle for less. I will definitely refer and work with Tom in the future. I
couldn’t imagine a more dedicated and knowledgeable agent. Thanks, Tom