Selling a San Diego home? Contact Tom Mattix and get assistance from an expert San Diego REALTOR®.
My Customer Satisfaction Rating:
Tom is “Quality Service Certified” which means that after each sales transaction, an independent third party company sends the client a survey which asks questions about the details & overall satisfaction of service provided by the agent. In turn, the agent’s rating is posted on a public web site. The scores range from zero to 5 (max). See Tom Mattix Customer Satisfaction Rating
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Sellers Quality Service Guarantee
Quality Service Certified Agent
This Quality Service Guarantee is your written commitment from me guaranteeing the delivery of all the services described below.
Tom Mattix Seller Quality Service Guarantee
As your representative, I will:
- Present agency representation alternatives for you and the home buyers.
- Deliver a Comparative Market Analysis (CMA) to assist in developing a pricing strategy.
- Create and present a detailed, written marketing plan including specific strategies, programs and buyer targets.
- Recommend property merchandising/marketing and enhancements to maximize marketability.
- Provide a written estimate of seller expenses and proceeds.
- Review your property history and disclosure statements and deliver to the prospective buyer.
- Commit to regular communication including prospect and market feedback.
- Promote your property through advertising, direct marketing, industry networking and the Internet.
- Provide counsel and negotiating assistance on all offers to purchase.
- Forward to you financial information as provided by the buyer, and make every effort to have each pre-qualified or pre-approved with a lender.
- Monitor and communicate the status and satisfaction of all contract contingencies.
- Offer home purchase assistance, referral services and access to community and property information.
- Contact you and follow-up after closing to assure the satisfactory completion of all service details.
- Provide you with the opportunity to evaluate the services provided through the Quality Service Assurance Survey™.